Walking into the villa, your first reaction is "Oh Wow!", the pictures hardly do justice until you are standing there in person. We attended the Villa with close family and held a medium sized wedding (~100 people) on the property one night, and everyone who stayed couldn't have been more impressed.
Eric, the property manager on site, was extremely helpful. He provided a detailed overview, made it clear that Anything we needed he would make happen, he was extremely friendly, full of knowledge of everything in the area, and willing to go above and beyond to ensure your stay was nothing less than perfect. Eric remained out of sight but would be right by your side and very attentive as soon as you needed anything (including during our high stress moments during the wedding!). Evelyn was on hand every morning to assist with anything we needed as well and kept the villa in top shape. I also want to note that during pictures in the wedding, one of the wedding bands fell off the balcony from the photographer, Evelyn found the ring after our stay (it had bounced and stuck under a chair, the only place we never looked!) and Eric coordinated the return. Honest and true people beyond words.
We are already talking about renting the property again in the future next year, this was truly an amazing place and an amazing experience overall. We are fortunate for the experience and will never forget everything about the stay!
Final note. The villa came with gear which allowed us to snorkel in the water in front of the villa which is right near Steps beach, the famous snorkel spot in Rincon. The surrounding location had anything you need for restaurants, stores and anything you could want. Also a perfect location to see the sunset, recommend being in the top floor balcony for that!